10 dec 2010
1850, Columbia pike
2001 Bridge Lane
LR, Ar 11212
I am writing to express my strong dissatisfaction with the Spanish course I attended.
Having paid all my tution, the Spanish family I stayed was very unfriendly.
In fact, their child was so naughty who always disturbs me when I study.
In addition, the tutors were not so highly experienced that some of them unpunctual and young.
I am also upset about the trip to city museum was cancelled and to say the least, the money not refunded.
I feel that i should be fully compensated for my dissapointment with this course. I look forward to a reply at your earliest convenience.